Key Account Manager

Posted on July 20, 2021

Oriola is a health and wellbeing company operating in the Nordic countries - Our Purpose is Health for Life and we are now strengthening our organisation!

About Oriola

We help people to live healthier lives by giving them access to sustainable health and wellbeing products and services. In Sweden, Oriola owns the country’s third-largest pharmacy chain, Kronans Apotek. In addition to pharmacies, our dose-dispensing, medical information and patient support services, we enhance the safety and effectiveness of pharmaceutical care. Our expert services support pharmaceutical companies throughout the entire lifecycle of medicines. Oriola’s supply chain ensures reliable and safe delivery of pharmaceuticals to pharmacies, hospital pharmacies, veterinarians and other healthcare operators. In 2019, Oriola Corporation’s net sales were 1.7 billion euros and we employed nearly 4,300 professionals. Oriola Corporation is listed on Nasdaq Helsinki.

Key Account Manager, BA Pharma

In this role you will have the opportunity to work with international pharmaceutical companies, providing solutions for pharmaceutical warehousing and distribution, based on our various service offerings. You need to master customer relationship management and have a strong background from B2B sales and account management. You will be responsible for your own customers and everything from generating leads and presenting Oriola and our services, to managing high value quotations, contract negotiations and running business. You need a commitment to understanding your customer´s needs and offer value added solutions to grow and develop the business. This means you are confident in meeting customers and taking part in procurement driven processes and strong in presenting and selling services both towards current and new customers. As a KAM you are responsible for the revenue and profitability of the business. This permanent position is located in Espoo, Finland.

Your main responsibilities are:

  • Create, maintain and develop long term customer relationships with new and existing customers and be responsible for regular meetings, with the purpose of developing and maintaining the business.
  • Through active customer management to new and existing customers, present and sell Oriola’s service portfolio for the Pharma business area in order to reach agreed targets
  • Develop, update and implement customer strategies with the aim of meeting business targets
  • Proactively work to maximize earnings per customer, through analysis, driving sales and marketing strategies
  • Be responsible for business offers and quotations, calculations, pricing and agreement negotiations with applicable customers
  • Monitor the internal and external business environment through media, contacts with the applicable authorities and participation in relevant business events
  • Be responsible for regular updates of sales and presentation material to be used in customer contacts.

You work as part of a Nordic sales team and collaborate actively e.g. with supply chain coordinators, finance and logistics functions. You report to Director, BU Distribution.

To succeed in this role, you should have the following skills and experience:

  • 5-10 years’ experience in successful sales or account management roles, experience within the healthcare or pharmaceutical area is an asset
  • Result and target oriented
  • Analytical
  • High social skills
  • Commercial
  • Self-reliant
  • Fluent in English and Finnish language, Swedish is an asset.

We offer you an interesting and challenging task in a key role in our organization and development-oriented workplace in an international and constantly evolving environment. At Oriola, we cherish openness, taking initiative and responsibility and working together.

As a person you want to offer high-level customer experience, have a passion for constant improvement and aim to add value for business and partnerships. You are a strong team player and have a great can-do attitude. You are socially talented, and you contribute in trust-based co-operation with external and internal stakeholders.

If you can share our values and got interested in the job, we hope that you send the application, CV and salary expectation in English no later than August 8th, 2021. We will start recruitment interviews with the applicable candidates already during the application period. We hope to hear from you soon!

For further information, please contact Director, BU Distribution Nicklas Widding,

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